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Health Status

The Health section provides real-time status of CMP services and infrastructure.

System status​

The health dashboard shows:

ServiceDescription
RegistryConfiguration API
CDNJavaScript and asset delivery
PortalAdmin interface
AnalyticsConsent event processing
ScannerCookie scanning service

Status indicators​

  • Operational (green): Service running normally
  • Degraded (yellow): Service experiencing issues
  • Outage (red): Service unavailable

Performance metrics​

Response times​

  • Registry P50: Median configuration fetch time
  • Registry P99: 99th percentile fetch time
  • CDN P50: Median asset load time
  • Portal P50: Median page load time

Throughput​

  • Consent events/sec: Real-time event ingestion rate
  • Config requests/sec: Configuration fetch rate
  • Active sessions: Current portal users

Uptime history​

View historical uptime:

  • Last 24 hours: Hourly status
  • Last 7 days: Daily status
  • Last 30 days: Daily status with SLA calculation

SLA tracking​

Current month SLA:

MetricTargetActual
Registry uptime99.9%99.95%
CDN uptime99.99%99.99%
Portal uptime99.5%99.8%

Incident history​

Recent incidents are listed with:

  • Start time: When the issue began
  • Duration: How long it lasted
  • Impact: Which services were affected
  • Resolution: What was done to fix it

Alerts​

Configure alerts for:

  • Service outages
  • Performance degradation
  • Error rate spikes
  • Configuration failures

Set up alerts in Settings → Alerts.

Troubleshooting​

Service degraded​

  1. Check the incident banner for known issues
  2. Review recent configuration changes
  3. Run diagnostics on affected pages
  4. Contact support if issues persist

High latency​

Possible causes:

  • Geographic distance to CDN edge
  • Large configuration payload
  • Network congestion

Solutions:

  • Verify CDN is properly configured
  • Reduce configuration complexity
  • Enable response compression

Next steps​