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Health Status

The Health section provides real-time status of CMP services and infrastructure.

System status

The health dashboard shows:

ServiceDescription
RegistryConfiguration API
CDNJavaScript and asset delivery
PortalAdmin interface
AnalyticsConsent event processing
ScannerCookie scanning service

Status indicators

  • Operational (green): Service running normally
  • Degraded (yellow): Service experiencing issues
  • Outage (red): Service unavailable

Performance metrics

Response times

  • Registry P50: Median configuration fetch time
  • Registry P99: 99th percentile fetch time
  • CDN P50: Median asset load time
  • Portal P50: Median page load time

Throughput

  • Consent events/sec: Real-time event ingestion rate
  • Config requests/sec: Configuration fetch rate
  • Active sessions: Current portal users

Uptime history

View historical uptime:

  • Last 24 hours: Hourly status
  • Last 7 days: Daily status
  • Last 30 days: Daily status with SLA calculation

SLA tracking

Current month SLA:

MetricTargetActual
Registry uptime99.9%99.95%
CDN uptime99.99%99.99%
Portal uptime99.5%99.8%

Incident history

Recent incidents are listed with:

  • Start time: When the issue began
  • Duration: How long it lasted
  • Impact: Which services were affected
  • Resolution: What was done to fix it

Alerts

Configure alerts for:

  • Service outages
  • Performance degradation
  • Error rate spikes
  • Configuration failures

Set up alerts in Settings → Alerts.

Troubleshooting

Service degraded

  1. Check the incident banner for known issues
  2. Review recent configuration changes
  3. Run diagnostics on affected pages
  4. Contact support if issues persist

High latency

Possible causes:

  • Geographic distance to CDN edge
  • Large configuration payload
  • Network congestion

Solutions:

  • Verify CDN is properly configured
  • Reduce configuration complexity
  • Enable response compression

Next steps